Privacy Policy

Last updated: September 2026

1. About this Privacy Policy

HALIXIS is a registered business name of Telecoms Clarity Pty Ltd (ABN 34 103 643 894).

This Privacy Policy explains how Telecoms Clarity Pty Ltd trading as HALIXIS collects, holds, uses and manages personal information provided in connection with HALIXIS and the HALIXIS website.

We aim to handle personal information responsibly and transparently.

2. Information we may collect

The HALIXIS website does not currently provide user accounts, subscriptions, online purchases, newsletter sign-ups or website enquiry forms.

If you contact us by email or telephone, we may collect personal information that you choose to provide, such as:
your name;
your contact details;
the organisation you represent and your role;
information contained in your enquiry or correspondence; and
other information you choose to provide during our communications.

Please avoid providing sensitive personal information unless it is necessary for your enquiry.

3. How we collect personal information

We currently collect personal information primarily when you communicate directly with us, including by email or telephone.

We may also receive personal information through ordinary business interactions, meetings and correspondence where you choose to engage with HALIXIS.

4. How we use personal information

We may use personal information to:

respond to enquiries and communicate with you;
understand your organisation's interests or requirements;
arrange and conduct meetings or discussions;
provide information about HALIXIS products or services where relevant;
manage our business relationships and records; and
meet applicable legal, regulatory or business requirements.

We do not currently use personal information collected through the HALIXIS website for automated decision-making about individuals.

5. How we hold and protect information

HALIXIS uses business technology services, including Microsoft 365, to support communications and business operations.

We take reasonable steps appropriate to our circumstances to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

No method of electronic communication or storage can be guaranteed to be completely secure.

6. Disclosure of personal information

We do not sell personal information.

We may disclose personal information where reasonably necessary to operate our business, provide services, obtain professional or technical support, or where disclosure is required or authorised by law.

We do not currently intend to disclose personal information collected through the HALIXIS website or direct enquiries to overseas recipients.

7. Website analytics and cookies

HALIXIS does not currently use Google Analytics, Microsoft Clarity, Meta Pixel or similar third-party analytics or advertising tracking tools on this website.

We have not deliberately implemented advertising or behavioural-tracking cookies.

The infrastructure used to deliver the website may process technical information necessary to provide, secure and operate the website. This Privacy Policy will be updated if our website technologies or information-handling practices materially change.

8. Access and correction

You may contact us if you would like to request access to personal information we hold about you or ask us to correct information that is inaccurate, out of date, incomplete or misleading.

We will consider requests having regard to applicable legal requirements and our circumstances.

9. Privacy questions or concerns

If you have a question or concern about how HALIXIS has handled your personal information, please contact us.

We will consider your enquiry or concern and respond within a reasonable period.

‍HALIXIS
Telecoms Clarity Pty Ltd trading as HALIXIS
ABN 34 103 643 894
hello@halixis.com
1300 813 135

10. Changes to this Privacy Policy

We may update this Privacy Policy as our business, website technologies, services or information-handling practices change.

The current version will be published on this page with its most recent update date.